State Farm® Insurance Agent Doug Steiner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Flores
October 31, 2025
5
out of
5
rating by Jessica Flores
"Always easy"
Randi Tieken
October 30, 2025
5
out of
5
rating by Randi Tieken
"Carolina and Cassidy both worked so hard to help us with our insurance situation. It was a difficult one, but they both were so diligent with follow up and we were very grateful."
We responded:
"We’re so pleased to hear that Carolina and Cassidy were able to assist you through a challenging situation. They work very hard to ensure every customer is taken care of, and your appreciation means so much. Thank you for choosing us — we’re grateful to have you as part of our State Farm family! - Thank you, Doug Steiner"
Susana Velarde
October 29, 2025
5
out of
5
rating by Susana Velarde
"She always respond my questions, and my message Right away she is The best."
Jose rodriguez
October 29, 2025
5
out of
5
rating by Jose rodriguez
"Todo el tiempo q nesesito algo siempre está disponible y obtengo rápida respuesta nunca he tenido ningún problema siempre me ha ayudado en los papeles q nesesito para mi compañía y cosas personales . regresa las llamadas rápido contesta mis email rápido estoy muy contento con los servicios q obtengo espero siempre siga así el servicio gracias por tomarme en cuenta para esta encuesta"
Ronnie Mitchell
October 29, 2025
5
out of
5
rating by Ronnie Mitchell
"Sonia and Sophia and everyone in the office are great! Highly recommend"
We responded:
"Thank you for the fantastic review! Sonia and Sophia — along with the rest of our team — are grateful for your kind words and recommendation. We’re always here to provide friendly, dependable service whenever you need assistance. - Thank you, Doug Steiner"
juan flores
October 29, 2025
5
out of
5
rating by juan flores
"La señorita clara Es una persona muy eficiente que trata al cliente como familia te contesta cualquier pregunta o duda que tengas es una muy buena agente la recomiendo"
Melissa Guardado
October 15, 2025
5
out of
5
rating by Melissa Guardado
"Good afternoon, my name is Melissa & I just want to share the great experience I had yesterday. I had the pleasure of speaking with representative Carolina Felix. Carolina was very professional and very kind. She was able to assist me with making changes to my policy. She was very patient and explained the information I needed to know, step by step, as well as answered all of my questions with great detail. I am very happy with the exceptional customer service I received yesterday. I greatly appreciate Carolina’s help and for making my experience one of the best experiences with State Farm. I want to thank Carolina for making me feel comfortable when speaking to her and for helping me make the changes I needed that best fit my needs."
We responded:
"Melissa, thank you so much for your thoughtful review! We’re thrilled to hear that Carolina made your experience such a positive one. Your kind words truly mean a lot, and we’ll be sure to share your feedback with her. - Thank you, Doug Steiner"
RAYLEE G
October 15, 2025
5
out of
5
rating by RAYLEE G
"made it easy to set up my insurance , fast and responsive"
We responded:
"Thank you for sharing your experience! We’re so glad the process was quick and easy for you. Your satisfaction is our priority. - Thank you, Doug Steiner"
Chai
October 13, 2025
5
out of
5
rating by Chai
"I have been with Doug Steiner and his team for the past eight years. I’ve had excellent customer service and coverage with them during unfortunate incidents. I had to replace my car and Carolina has made the replacement coverage/policy a smooth and easy process. Although the new policy cost is a bit higher, I know State Farm will take great care of me."
We responded:
"Hello Chai, thank you for being with us for the past eight years! We truly appreciate your trust and loyalty. We’re glad Carolina was able to make your policy transition smooth and stress-free. Even with changes in coverage, we’re committed to providing you with the best protection and support possible. - Thank you, Doug Steiner"
cyril winbush
October 9, 2025
5
out of
5
rating by cyril winbush
"Love them nothing negative to say all . But everything positive always makes sure I am well taken care of"
We responded:
"We truly appreciate your kind words and continued trust in our team. Knowing that you feel well taken care of is exactly what we strive for every day. Thank you for being part of our State Farm family! - Thank you, Doug Steiner"
Juan Gutierrez
October 8, 2025
5
out of
5
rating by Juan Gutierrez
"Best service ever, great staff and helpful. Specially Clara’s customer service, thank you!"
We responded:
"We sincerely appreciate your feedback, Juan. Clara and our team take pride in providing excellent service, and we’re glad to know your experience reflected that. - Thank you, Doug Steiner"
LOURDES LIM
October 7, 2025
5
out of
5
rating by LOURDES LIM
"I needed proof that I had homeowners insurance and Josh was able to provide me with that information."
We responded:
"Thank you for sharing your experience, Lourdes! We’re glad Josh was able to assist you quickly with your homeowner's insurance needs. We appreciate you being part of our State Farm family! - Thank you, Doug Steiner"
NORMA POLEE'-MUHAMMAD
October 2, 2025
5
out of
5
rating by NORMA POLEE'-MUHAMMAD
"Very professional and courteous in assisting me with my insurance needs. I am satisfied with her saving me money."
We responded:
"Hi Norma, thank you for sharing your experience! We’re glad we could assist you professionally and help you save on your insurance needs. -Thank you, Doug Steiner"
takao sanay
October 2, 2025
5
out of
5
rating by takao sanay
"Resolved all my doubts about the policy and was a quick process, thanks to Carolina"
We responded:
"Hi Takao, Thanks for your review and I am glad we have been able to help you out with your insurance. Doug Steiner"
Launa Saline
October 2, 2025
5
out of
5
rating by Launa Saline
"Sophia is great at what she does and very helpful. Doug is as well. Thanks for taking care of me."
We responded:
"Thank you for your thoughtful review, Launa! We’re so glad Sophia and I were able to take great care of you. We look forward to continuing to support your insurance needs. - Thank you, Doug Steiner"
Tomas Manzo
October 2, 2025
5
out of
5
rating by Tomas Manzo
"La Ajente se ha portado muy bien y me aconseja muy bien acerca de las aseguranzas"
We responded:
"Gracias por tu reseña de 5 estrellas en Google. Doug Steiner State Farm dougsteiner.net "
Concepsion Salazar
September 30, 2025
5
out of
5
rating by Concepsion Salazar
"Sonia has great customer service"
We responded:
"Thank you for your kind words, Concepsion! We’ll be sure to share your compliments with Sonia—she’ll be thrilled to hear them. - Thank you, Doug Steiner"
john perez
September 27, 2025
5
out of
5
rating by john perez
"My time on the phone was amazing Joshua Oswaldo was amazing as truly made the jump into insurance easy !"
We responded:
"Thank you for sharing your experience! We’re so happy to hear Joshua made your time on the phone smooth and welcoming. Making the insurance process easy is exactly what we strive for, and we appreciate your kind feedback. - Thank you, Doug Steiner"
Cholo Ivan
September 24, 2025
5
out of
5
rating by Cholo Ivan
"Sofia was very helpfull very knowledgable and efficient. she made my processs easy, simple and fast."
We responded:
"We’re so happy to hear Sophia made your process smooth and stress-free! Your feedback means a lot, and we’ll be sure to share your kind words with her. Thank you for choosing our office! - Thank you, Doug Steiner"
Danny Reagan
September 22, 2025
5
out of
5
rating by Danny Reagan
"i have been a satisfied customer of Doug Stieners State Farm insurance for many years. The service has been excellent throughout. The crew working the El Cajon office are always efficient and have a warm and friendly attitude."
We responded:
"Hi Danny, we truly value your loyalty over the years! It’s wonderful to hear that our El Cajon team continues to provide you with excellent service. Thank you for trusting us with your insurance needs. - Thank you, Doug Steiner"
Florentino Ramos
September 20, 2025
5
out of
5
rating by Florentino Ramos
"Went to the office in Fletcher parkway in El Cajon, and it was a great experience, the guy who tooked care of me was very professional, patience and resolve my issues very fast he explain to me very clearly how and to use my policy the best way I can. Thank you"
We responded:
"Hello Florentino, thank you so much for reviewing our State Farm office and providing positive feedback! We’re thrilled to know you had a great experience with Joshua from our team; your satisfaction is our top priority while providing all the information you need to make an informed decision! We look forward to continuing to support your insurance needs. Please let us know if you need any further assistance. - Doug Steiner"
J Graham
September 19, 2025
5
out of
5
rating by J Graham
"Josh is an excellent State Farm agent. He’s very knowledgeable, efficient, friendly, and works fast. I had my policy in place in under 30 minutes! Thank you!"
We responded:
"Thank you for highlighting Josh’s great work! We’re happy to hear he made the process quick and easy for you. - Thank you, Doug Steiner"
Eli Hernandez
September 19, 2025
5
out of
5
rating by Eli Hernandez
"Carolina is always kind, pleasant, and gave me a great insurance quote for my new vehicle."
We responded:
"We appreciate your kind words, Eli! We’re so glad Carolina could make the process smooth and provide you with a great quote for your new vehicle. She always strives to make every interaction pleasant and helpful, and it’s wonderful to hear that reflected in your experience. Thank you for choosing us for your insurance needs! -Thank you, Doug Steiner"
Nate Woodward
September 18, 2025
5
out of
5
rating by Nate Woodward
"I'm very pleased with Doug's Steiner State Farm Service in the short time I have been serviced by his office. The office staff returns my call when I leave messages in the middle of the night. They are prompt in resolving my concerns, they are easy to talk to and understand my needs."
We responded:
"Hi Nate, Thanks for your kind words and review. Though we’ve been your agency for a short period of time, we look forward to serving your home and auto insurance needs for a long time to come. Doug"
carolina torres
September 17, 2025
5
out of
5
rating by carolina torres
"She was completely kind and helpful in trying to get a better quote for my new car"
We responded:
"Thank you for your kind words, Carolina! We’re so glad we could help you find a better quote for your new car. We appreciate your trust in us! - Thank you, Doug Steiner"