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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ZZSF Fantasy Football

January 30, 2026

5  out of  5
rating by ZZSF Fantasy Football
"Great Customer Service all the way around!!"
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luisitto

January 27, 2026

5  out of  5
rating by luisitto
"The agents are swift when handling your policy services with clear and effective communication inbetween and during the process. i’ve been with doug steiner for about 3+ years now and has always given me nothing but fantastic rates. Today I spoke with sophia over the phone and helped me undergo a policy adjustment and was off the hook in less then 15 minutes and newly insured. 5/5 Stars!"
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Emily Ritter

January 24, 2026

5  out of  5
rating by Emily Ritter
"I called and talked to an actual person in San Diego (where I live) and always appreciate talking to local agents. Josh was super helpful and friendly! It was quick and easy for me and I was able to sign up right away. I’m just happy I didn’t get an automated message."
We responded:
"Hi Emily, Thanks for the great 5 💫 star Google review. Josh is very helpful, knowledgeable and friendly as is the rest of our team, which I believe you will agree with me as you get to know everyone within our office.As always, please do not hesitate to reach out to us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.com"
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Michelle Carranza

January 16, 2026

5  out of  5
rating by Michelle Carranza
"These girls are incredibly knowledgeable, patient, and genuinely care about making sure I’m protected and confident in my coverage. Every question I’ve had was answered thoroughly, and they always go the extra mile to help. It’s rare to find insurance professionals who are not only excellent at what they do, but also so kind and trustworthy. Sophia and Cassidy are the reason I feel so comfortable and taken care of with State Farm. I can’t recommend them enough!!!!!"
We responded:
"Thank you so much for this amazing review! We truly appreciate your kind words and trust. Sophia and Cassidy will be so happy to hear how much their knowledge, patience, and dedication mean to you. We’re grateful to have such a wonderful team and even more grateful to have customers like you. Thank you for recommending us — we’re always here for you! - Thank you, Doug Steiner"
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Jessica Garcia

January 14, 2026

5  out of  5
rating by Jessica Garcia
"Carolina is amazing she did such a wonderful job helping me with understanding and choosing an insurance."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Carolina did such a wonderful job helping you understand your options and choose the right insurance. We truly appreciate your kind words and look forward to assisting you again! - Thank you, Doug Steiner"
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Ryan Baxter

January 13, 2026

5  out of  5
rating by Ryan Baxter
"Working with representatives of this office is always an excellent experience. I have questions, and they know the answer. If they don’t know the answer, they research it and get back to me in a day or less. They make sure I have the right coverage to fit my driving habits. This is a great office. Thank you Perla and Cassidy."
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Evelia Lopez Maclis

January 13, 2026

5  out of  5
rating by Evelia Lopez Maclis
"Excellent Personal Atention, Nice to talk with her Excellent Service."
We responded:
"Thank you for the 5-star review! We’re so glad to hear you received excellent personal attention and outstanding service. We truly appreciate your kind words and look forward to assisting you again! - Thank you, Doug Steiner"
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Jaime MUÑOZ

January 9, 2026

5  out of  5
rating by Jaime MUÑOZ
"Muchas gracias la señorita Clara se portó muy amable conmigo como siempre , me resolvió mi problema y quedé muy satisfecho , además que ella a sido la persona que a atendido a mi familia ya por muchos años y por recomendación de ellos elegí está agencia de seguros también ."
We responded:
" ¡Muchas gracias por su excelente reseña! Nos alegra mucho saber que Clara le brindó un servicio tan amable y eficiente, como siempre. Agradecemos sinceramente la confianza que usted y su familia han depositado en nosotros a lo largo de los años. Para nosotros es un honor poder atenderle y seguir siendo su agencia de seguros de confianza. ¡Estamos siempre a su disposición! "
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Diana Sonnenberg

January 9, 2026

5  out of  5
rating by Diana Sonnenberg
"As always, State Farm is there to assist me with managing my insurance. They're courteous thoughtful and professional in all circumstances."
We responded:
" Hello Diana, thank you so much for your kind words! We truly appreciate your continued trust in State Farm. Our team is committed to providing courteous, thoughtful, and professional service, and we’re glad to know we’ve been able to support you with managing your insurance needs. We’re always here whenever you need us! - Thank you, Doug Steiner"
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Alva Harman

January 8, 2026

5  out of  5
rating by Alva Harman
"They are always ready to help"
We responded:
" Thank you for your kind words, Alva! We truly appreciate your trust and are always happy to help whenever you need us. Your support means a lot to our team! - Thank you, Doug Steiner"
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Cecilia

January 8, 2026

5  out of  5
rating by Cecilia
"Clara is very helpful and patient, great customer service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Clara provided such helpful and patient service. She truly takes pride in delivering great customer care, and we’re lucky to have her on our team. We appreciate your trust and look forward to continuing to serve you! - Thank you, Doug Steiner"
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Mary Mitchell

January 2, 2026

5  out of  5
rating by Mary Mitchell
"The assistant who helped me was professional and patient. I appreciated being notified about the matter I needed to attend to."
We responded:
"Thank you for your thoughtful review! We’re glad to hear that our office was professional and patient, and that the notification was helpful. We truly appreciate your feedback and are always here to support you when you need us. - Thank you, Doug Steiner"
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Little Nest Montessori

December 31, 2025

5  out of  5
rating by Little Nest Montessori
"We love the service"
We responded:
"Thank you so much! We truly appreciate your kind words and are so happy to hear that you love the service. We’re always here for you! - Thank you, Doug Steiner"
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Tekail

December 30, 2025

5  out of  5
rating by Tekail
"Got everything done nice and smooth and even answered all my questions"
We responded:
"Thank you for your great review! We’re happy to hear everything went nice and smooth and that all your questions were answered. We appreciate your trust and are always here to help! - Thank you, Doug Steiner"
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Maria Medrano

December 19, 2025

5  out of  5
rating by Maria Medrano
"The best service Very understanding of my situation and really helpful"
We responded:
"Thank you for the kind words, Maria! We’re glad our team could provide understanding and helpful service when you needed it. We appreciate you choosing us and we’re always here anytime you need assistance with Auto or Life Insurance. - Thank you, Doug Steiner"
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Federico Samaniego

December 17, 2025

5  out of  5
rating by Federico Samaniego
"Muy buen lugar y muy buen servicio"
We responded:
"¡Muchas gracias! Nos alegra saber que tuvo una buena experiencia y que recibió un excelente servicio. Agradecemos su confianza—¡estamos aquí para ayudarle cuando nos necesite!"
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Carmen Ortiz

December 15, 2025

5  out of  5
rating by Carmen Ortiz
"Muchas gracias Clara Dukes siempre ayudando y repondiendo a las preguntas con respuestas claras thank you"
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que Clara pudo ayudarte con respuestas claras y útiles. Apreciamos tu confianza—¡aquí estamos cuando nos necesites nuevamente! - Doug Steiner"
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a174159 Gomez

December 12, 2025

5  out of  5
rating by a174159 Gomez
"Doug and his office staff are amazing!! They have always gon above and beyond for my family and i. They work hard to give me the lowest rates, and i greatly appreciate that.. thank you Doug and staff 😀 For being there each step of the way with my claim.."
We responded:
"Your confidence in our office is much appreciated as is your continued business."
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RestTime IsTheBestTime

December 12, 2025

5  out of  5
rating by RestTime IsTheBestTime
"I appreciate contacting State Farm and getting to speak to someone local, instead of a call center agent. I spoke with Carolina and felt heard and heeded. Carolina was friendly and explained the steps she’d take to get my issue resolved, which she completed timely. Friendly and knowledgeable customer service goes a long way with me and the Doug Steiner Agency delivers!"
We responded:
"Thank you for taking the time to share this! We’re glad Carolina was able to listen, explain the process, and get everything resolved quickly. Friendly, local service is exactly what we aim for, and we're grateful for the opportunity to help. - Thank you, Doug Steiner"
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Alexis Orozco

December 12, 2025

5  out of  5
rating by Alexis Orozco
"They’re the best, especially Sophia!! She was thorough with the information given to me and most importantly, she was so nice!! Never had any issues and every/any issue I’ve had, they been able to help."
We responded:
"We really appreciate your kind words, Alexis! Sophia will be so happy to hear your feedback. Being thorough, kind, and helpful with any issues is exactly what we strive for. Thank you for choosing our agency! - Thank you, Doug Steiner"
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Joseph Simon

December 11, 2025

5  out of  5
rating by Joseph Simon
"Josh helped me out with my insurance. He made it very quick and easy and got me the coverage I needed. I recommend using."
We responded:
"We’re thankful for your feedback and recommendation, Joseph! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Thank you, Doug Steiner"
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Lorie McCain

December 2, 2025

5  out of  5
rating by Lorie McCain
"Always ready to help you. Makes it fast and polite very nice people work there"
We responded:
"We’re honored by your positive feedback, Lorie! We look forward to continuing to provide you with great service! If there is anything else we can do for your auto or life insurance needs, just let us know! - Thank you, Doug Steiner"
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Ignacio Garcia

November 19, 2025

5  out of  5
rating by Ignacio Garcia
"Hablé con un buen agente y respondió todas mis preguntas"
We responded:
"¡Gracias por compartir su experiencia! Nos alegra saber que recibió un buen servicio y que todas sus preguntas fueron respondidas. Aquí estamos para ayudarle cuando lo necesite."
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Christine VanDerVort

November 12, 2025

5  out of  5
rating by Christine VanDerVort
"It is always a pleasure to work with Sophia of Doug Steiner's State Farm Office. She always so professional, responsive and helpful. Thank you, Sophia!!"
We responded:
"Thank you so much for your wonderful review, Christine! We’re thrilled to hear that Sophia has provided you with such professional and helpful service. We’ll be sure to share your kind words with her and the rest of our team. We truly appreciate your continued trust in Doug Steiner’s State Farm Office! "
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Paola Altamirano Araiza (LX)

November 5, 2025

5  out of  5
rating by Paola Altamirano Araiza (LX)
"⭐️⭐️⭐️⭐️⭐️ Great Service! Clara was very helpful in answering all my questions about my car insurance. She explained everything clearly and made the process easy to understand. I really appreciate her patience and professionalism — excellent customer service!. I’d definitely recommend Clara to anyone looking for reliable and friendly assistance."
We responded:
"Thank you for the thoughtful review! We’re delighted to hear Clara provided clear and helpful guidance. She will be thrilled to read your feedback. We sincerely appreciate your recommendation and are always here whenever you need us! - Thank you, Doug Steiner"