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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Walter

July 9, 2026

5  out of  5
rating by Walter
"Its clean and professional chill spot"
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Paul Neale

July 9, 2026

5  out of  5
rating by Paul Neale
"My questions were handled in a professional manner!"
We responded:
"Hello Paul, thank you so much for your review! We're glad to hear your questions were handled professionally — that's exactly the level of service we strive to provide every day. If you ever need anything else, we're here to help! - Thank you, Doug Steiner"
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EQL LQE1

July 8, 2026

5  out of  5
rating by EQL LQE1
"Just switched my insurance provider to State Farm a few days ago. From the start of the call I knew this was going to be where I wanted to be. Sun was warm and energetic and provided me with so much information and answered so many questions. The interaction with the other agent was ok.. but I appreciate this office."
We responded:
"Thank you for taking the time to share your experience and welcome to the State Farm family! We're so happy to hear that Sun made such a positive first impression with her warm, energetic approach and took the time to answer all of your questions. We'll be sure to share your kind words with her. We appreciate your honest feedback and are grateful you chose our office. We look forward to being here for all of your insurance needs for years to come! - Thank you, Doug Steiner"
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Jessica Clark

July 7, 2026

5  out of  5
rating by Jessica Clark
"Sun I thank you for helping me navigate this payment system, I know I was rude at first when calling but Sun understood my frustration and immediately jumped into action."
We responded:
"Thank you so much for your thoughtful review! We truly appreciate your honesty and are so glad Sun was able to turn your experience around. She takes pride in helping our customers with patience, understanding, and compassion, and we're thrilled she was able to help you navigate the payment process. We'll be sure to share your kind words with Sun. Thank you for giving us the opportunity to help—we're always here whenever you need us! - Thank you, Doug Steiner"
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Amos

July 7, 2026

5  out of  5
rating by Amos
"I had some questions about my policy, called in and spoke to Sun. She explained the process and made this easier. Thank you"
We responded:
"Thank you for your wonderful 5-star review! We're so glad Sun was able to answer your questions, explain your policy clearly, and make the process easy to understand. Providing helpful, friendly service is what we strive for every day. We appreciate your trust in our team and look forward to being here whenever you need us! - Thank you, Doug Steiner"
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Anita Bateson

July 7, 2026

5  out of  5
rating by Anita Bateson
"The office team is always so nice and helpful! Makes paying those high CA insurance premiums a little less painful!"
We responded:
"Thank you so much for your kind words and 5-star review! We're happy to hear our team has made your experience a positive one. While we know California insurance premiums can be challenging, we're glad our friendly and helpful service helps make the process a little easier. We truly appreciate your trust and look forward to continuing to serve you! - Thank you, Doug Steiner"
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David Solomon

June 30, 2026

5  out of  5
rating by David Solomon
"I Had to update some banking information; this was done Very quickly and efficiently. I couldn’t have been more pleased.."
We responded:
"Thank you for your 5-star review! We're so glad to hear updating your banking information was quick, easy, and efficient. Providing a smooth and hassle-free experience is always our goal. We truly appreciate your kind words and look forward to assisting you with all your insurance needs in the future! - Thank you, Doug Steiner"
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Van Fritzenkotter

June 29, 2026

5  out of  5
rating by Van Fritzenkotter
"Talked about insurance Great customer service"
We responded:
"Hello Van, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Thank you, Doug Steiner"
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Pedro Delacruz

June 26, 2026

5  out of  5
rating by Pedro Delacruz
"Amazing service always fast and responsive for quotes and accidents I highly recommend this insurance service"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear you've had such a positive experience with our team. Providing fast, responsive service—whether it's for quotes or helping during the claims process—is what we strive for every day. We truly appreciate your recommendation and look forward to continuing to serve you for years to come! - Thank you, Doug Steiner"
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Jorge Toscano

June 24, 2026

5  out of  5
rating by Jorge Toscano
"Great service thanks again State Farm Insurance"
We responded:
"Thank you for the 5-star review! We're so glad to hear you had a great experience with State Farm Insurance. We truly appreciate your support and are always here whenever you need assistance. Thanks again for choosing our office! - Thank you, Doug Steiner"
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Joyce Cooper

June 24, 2026

5  out of  5
rating by Joyce Cooper
"Awesome , helpful, kind people. I appreciate there patience and help"
We responded:
"Thank you for your kind review! We're so happy to hear you had a positive experience with our team. Providing helpful, kind, and patient service is very important to us, and we truly appreciate you taking the time to share your feedback. We're always here if you need anything! - Thank you, Doug Steiner"
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James Brack

June 24, 2026

5  out of  5
rating by James Brack
"Fast, efficient, and fair. It’s a pleasure doing business with the personnel at Doug Steiner’s office!"
We responded:
"Appreciate the feedback James! Let us know how we can assist you with your earthquake, home, and auto needs, we are here to help!"
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Keymuandre Tamru

June 24, 2026

5  out of  5
rating by Keymuandre Tamru
"Had great service and help from Sun."
We responded:
"Thank you for the 5-star review! We're so glad to hear you received great service and support from Sun. She is dedicated to providing exceptional customer care, and we're thrilled she was able to assist you. We appreciate your feedback and look forward to helping you with your insurance needs in the future! - Thank you, Doug Steiner"
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Michael Sidney

June 24, 2026

5  out of  5
rating by Michael Sidney
"Sun, is eager to provide families with the best services."
We responded:
"Thank you for your kind review! We're so glad to hear your positive feedback about Sun. She is truly dedicated to helping families and providing thoughtful, reliable service. We appreciate you taking the time to share your experience and are grateful for your trust in our team. Please don’t hesitate to reach out if you ever need anything! - Thank you, Doug Steiner"
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Boomshaka

June 24, 2026

5  out of  5
rating by Boomshaka
"I had an amazing experience with Sun, she was quick, efficient, and guided me to the best path."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Sun provided such an amazing experience. Her dedication to being responsive, efficient, and helping customers find the best solutions is truly appreciated. We'll be sure to share your kind words with her. Thank you for choosing our office, and we look forward to assisting you again in the future! - Thank you, Doug Steiner"
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marcellis campbell

June 24, 2026

5  out of  5
rating by marcellis campbell
"I can’t say enough great things about Sun at Doug Steiner State Farm! From the moment I reached out, she made the entire process feel effortless. Sun took the time to actually listen to my needs, explained my options in plain language, and made sure I walked away with coverage that truly fit my situation."
We responded:
"Thank you for your incredible review! We're so happy to hear that Sun made the process feel effortless and provided the level of service you deserve. Taking the time to listen, explain options clearly, and help customers find coverage that truly fits their needs is exactly what we strive for. We'll be sure to share your kind words with Sun—she'll be thrilled to know she made such a positive impact. Thank you for trusting our team, and we look forward to being here for you whenever you need us! - Thank you, Doug Steiner"
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Solen Ahmet

June 18, 2026

5  out of  5
rating by Solen Ahmet
"I just recently moved to another state and the process to switching my insurance was super easy! Thank you for making this process super stress free and reassuring for me!"
We responded:
"Thank you for the wonderful review! We're so glad to hear that your transition to a new state was smooth and stress-free. Moving comes with plenty of changes, and we're happy we could make the insurance transfer process easy and reassuring for you. Thank you for trusting our team to help along the way, and we wish you all the best in your new home! - Thank you, Doug Steiner"
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Barbara Lockhart

June 15, 2026

5  out of  5
rating by Barbara Lockhart
"Very good service"
We responded:
"Thank you for your 5-star review! We’re glad to hear you received very good service. We truly appreciate your support and look forward to continuing to help with your insurance needs! - Thank you, Doug Steiner"
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Kathy Bacon

June 15, 2026

5  out of  5
rating by Kathy Bacon
"Sonia took the time to review my coverages and verify all information. She and Doug are always friendly and helpful ensuring I fully understand my insurance and investment needs."
We responded:
"Thank you for your thoughtful review! We’re so glad to hear that Sonia took the time to carefully review your coverages and verify your information. It’s also wonderful to know that our team continues to provide friendly, helpful service and make sure you fully understand your insurance and investment needs.

We truly appreciate your trust and look forward to continuing to serve you! - Thank you, Doug Steiner"
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Guy Matsuda

June 12, 2026

5  out of  5
rating by Guy Matsuda
"Great customer service!"
We responded:
"Thank you for your 5-star review! We’re happy to hear you had a great experience with our customer service. We appreciate your support and look forward to assisting you again whenever you need us! - Thank you, Doug Steiner"
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Kevin Jimenez

June 12, 2026

5  out of  5
rating by Kevin Jimenez
"Fast and easy to pay my car insurance👍🏽"
We responded:
"Thank you for your 5-star review! We’re glad to hear the payment process for your car insurance was fast and easy. We appreciate your support and are always here to make things simple and convenient for you! - Thank you, Doug Steiner"
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Richard Sandifer

June 12, 2026

5  out of  5
rating by Richard Sandifer
"Thorough and very pleasant team support. Sophia was very professional and nice as we went through my current and potential future insurance options."
We responded:
"Thank you for your thoughtful review! We’re so glad to hear you received thorough and pleasant support. It’s great to know that Sophia was professional and helpful while walking you through both your current coverage and future insurance options.

We truly appreciate your trust and are always here to help with anything you need! - Thank you, Doug Steiner"
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Chris

June 12, 2026

5  out of  5
rating by Chris
"Carolina was super extra helpful! I’m grateful that she was able to get me into my insurance quick and easy even while I was busy. 11/10, would ask Carolina for help again"
We responded:
"Thank you for your amazing review! We’re so glad to hear that Carolina was able to make the process quick, easy, and convenient for you—even while you were busy.

We really appreciate your feedback and your trust, and we look forward to helping you again anytime you need us! - Thank you, Doug Steiner"
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Yadira Thompson

June 10, 2026

5  out of  5
rating by Yadira Thompson
"Excelente servicio, muchas gracias por todas tus atenciones Clara."
We responded:
"Hi Yadira,

Thanks for the wonderful 5 star Google review. Clara and the rest of the office really pride ourselves in providing excellent customer service with auto insurance, renter's insurance and life insurance. As always, please don't hesitate to contact us with any additional questions. Thanks, Doug Steiner State Farm dougsteiner.com"
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Donna Gonzalez

June 9, 2026

5  out of  5
rating by Donna Gonzalez
"Awesome"
We responded:
"Thank you for your 5-star review! We really appreciate your support and are glad you had an awesome experience. We’re always here whenever you need us! - Thank you, Doug Steiner"