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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryan Valdez

Bryan Valdez

June 13, 2025

5  out of  5
rating by Bryan Valdez
"Great service"
We responded:
"Hello Bryan, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Thank you, Doug Steiner"
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Joeyy Ross

June 13, 2025

5  out of  5
rating by Joeyy Ross
"Carolina was very helpful and professional."
We responded:
"We appreciate your review, Joey! We are delighted to know you had a great experience with our State Farm office and Carolina on our team. We will pass along your kind words to her. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Thank you, Doug Steiner"
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Jon Gorby

June 12, 2025

5  out of  5
rating by Jon Gorby
"Great customer service and fast response!!!!"
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traci lacoste

June 9, 2025

5  out of  5
rating by traci lacoste
"The team still gives such a personal experience in a world where its hard to get an.agent, or even a live person, on the phone at all!"
We responded:
"Hello Traci, thank you so much for your thoughtful review! We're proud to offer a personal touch and real human connection in every interaction. Our team truly values being accessible and here for you whenever you need us! - Thank you, Doug Steiner"
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Tina

June 4, 2025

5  out of  5
rating by Tina
"I love State farm they have helped me and my family so much with a wonderful low cost quote, they are highly experienced and knowledgeable and I am so glad I chose State farm and you will too."
We responded:
"Hello Tina, thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with State Farm and that our team was able to help you and your family with a great quote. Your trust means a lot to us, and we’re so glad you chose us—we’re here whenever you need us! - Thank you, Doug Steiner"
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KEITH JOHNSON

June 3, 2025

5  out of  5
rating by KEITH JOHNSON
"DOUG'S STEINER HAS BEEN MY INSURANCE AGENT FOR THE PAST 20 YEARS HIM N HIS STAFF ARE VERY KIND PLEASANT TO TALK TO WHEN I CALL THEM ON THE PHONE. THEY ALWAYS TAKE CARE OF ALL MY NEEDS IN A PROFESSIONAL CARING FRIENDLY MANNER 😁 🤠 I WOULD RECOMMEND DOUG STEINER STATE FARM TO ANYONE THAT ASKED 😁🤠 I ALWAYS TRY TO GET FRIENDS OR FAMILY TO HAVE DOUG STEINER TAKE CARE OF ALL OF THEIR INSURANCE NEEDS 😁🤠😎"
We responded:
"Keith, Thanks for your kind words and continued business. Doug"
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Ernesto Arrieta

June 3, 2025

5  out of  5
rating by Ernesto Arrieta
"Muy buen servicio y atención de parte de clara Recomendado gracias"
We responded:
"Gracias por tu reseña de 5 estrellas en Google. Doug Steiner State Farm dougsteiner.net "
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Roger Pollock

June 3, 2025

4  out of  5
rating by Roger Pollock
"Excellent service"
We responded:
"Hello Roger, your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. If there is anything else, we can do please let us know. - Thank you, Doug Steiner"
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Gabriela Ortiz

May 29, 2025

5  out of  5
rating by Gabriela Ortiz
"Excellent customer service"
We responded:
"Hi Gabriela, Thanks for the great 5 star Google review. We appreciate the acknowledgment for our work. We take great pride in providing excellent customer service for all of our clients throughout San Diego and the rest of California as well as Oregon, Nevada and Arizona for their auto insurance, home insurance, earthquake insurance and life insurance needs. As always, please do not hesitate to contact us with additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.com"
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Louie Saloumi

May 28, 2025

5  out of  5
rating by Louie Saloumi
"Always helpful, always return your calls. I been a customer for 14 year’s. I am very happy and satisfied with there service."
We responded:
"Hi Louie, thank you so much for your kind words and for being a loyal customer for 14 years! We're truly grateful for your continued trust and support. It's always our goal to provide helpful service and be there when you need us. We look forward to serving you for many more years to come! - Thank you, Doug Steiner"
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Edgar Ramos

May 28, 2025

5  out of  5
rating by Edgar Ramos
"Good customer service"
We responded:
"Hello Egar, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Thank you, Doug Steiner"
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Tania Osuna

May 27, 2025

5  out of  5
rating by Tania Osuna
"Excellent service very professional and very helpful been with them for several of years highly recommended"
We responded:
"Hi Tania. Your kind words are appreciated as is you and your family's continued business."
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Danielle Turner

May 22, 2025

5  out of  5
rating by Danielle Turner
"The staff are always so nice and helpful. Sonia and Carolina especially. They are great!"
We responded:
"Thank you for your feedback and 5-star review, Danielle! My State Farm team and I are happy to be your good neighbor, and we are very pleased to hear that you have had a positive experience with both Sonia and Carolina from our team. We will pass on the kind words to them both. Please let us know if there is anything else we can assist you with. -Thank you, Doug Steiner"
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Nate Woodward

May 16, 2025

5  out of  5
rating by Nate Woodward
"I'm very pleased with Doug's Steiner State Farm Service in the short time I have been serviced by his office. The office staff returns my call when I leave messages in the middle of the night. They are prompt in resolving my concerns, they are easy to talk to and understand my needs."
We responded:
"Hi Nate, Thanks for your kind words and review. Though we’ve been your agency for a short period of time, we look forward to serving your home and auto insurance needs for a long time to come. Doug"
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Bee D. La O.

May 14, 2025

5  out of  5
rating by Bee D. La O.
"They helped me right before they closed for the day, so they were very accommodating. I did not feel rushed at all. The process was very fast and smooth to add a new vehicle to my current policy. Thank you, Doug Steiner team."
We responded:
"Thank you so much for your kind words! We’re glad we could assist you, even at the end of the day, and that the process felt smooth and stress-free. The entire team and I truly appreciate your trust in our office. We're always here whenever you need us—thanks again for being a valued part of our insurance family! - Thank you, Doug Steiner"
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John J

May 13, 2025

5  out of  5
rating by John J
"Me and my family have been with Doug Steiner for many years and he has always done right by us. Unlike most insurance companies have in the past. Thank u again Doug."
We responded:
"Hello John, thank you so much for your kind words and continued trust over the years! It truly means a lot to me and our entire team to know that we've been able to provide the service and support you and your family deserve. We're always here for you—thank you again for being part of our extended insurance family! - Thank you, Doug Steiner"
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Miles Maloney

May 13, 2025

5  out of  5
rating by Miles Maloney
"Sophia provided a quote within minutes and very helpful. Thank you"
We responded:
"Thank you, Miles, for the great review! We're glad to hear Sophia was able to assist you quickly and efficiently. We'll be sure to pass along your kind words—please don't hesitate to reach out if you need anything else! - Thank you, Doug Steiner"
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Romina Kaloyan

May 12, 2025

5  out of  5
rating by Romina Kaloyan
"Staff is very polite and caring, they have helped me several times with my questions and have explained every detail in my policy."
We responded:
"Thank you so much for your kind words, Romina! We're thrilled to hear that our team has been helpful and thorough in answering your questions and explaining your policy. Providing caring and clear service is very important to us, and it's great to know we've made a positive impact. If you ever need anything else, we're always here to help! -Thank you, Doug Steiner "
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Seattle Insignia

May 9, 2025

5  out of  5
rating by Seattle Insignia
"Just had our yearly review call, and it was great. Joshua gave thoughtful answers and answered my questions. We’ve been very happy with Doug Steiner’s State Farm agency."
We responded:
"Thank you for your wonderful feedback, Seattle! We're so glad to hear your yearly review call went well and that Joshua was able to provide thoughtful answers to your questions. We truly appreciate your continued trust in Doug Steiner’s State Farm agency—it means a lot to us! Thank you, Doug Steiner"
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Vanesa Garcia

May 7, 2025

5  out of  5
rating by Vanesa Garcia
"Caroline is alway very helpful always answering all my questions and helping me out in the best way possible I appreciate that very much thank you !"
We responded:
"Hi Vanessa, Thanks for the great 5 star 💫 🌟 ⭐️ Google review and for your confidence in our office for servicing your insurance. We pride ourselves in providing excellent customer service for auto insurance, life insurance, home insurance and financial services. As always, please do not hesitate to reach out to us with any additional comments or questions. Thanks, Doug Steiner State Farm dougsteiner.com"
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Ronnie Peck

May 6, 2025

5  out of  5
rating by Ronnie Peck
"The service was excellent"
We responded:
"Hi Ronnie, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Thank you, Doug Steiner"
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Craig James

April 28, 2025

5  out of  5
rating by Craig James
"Had to make some policy changes. Cassidy was super fast and helpful. Had me off the phone in no time! Thanks!"
We responded:
"Thank you for the great review, Craig! We're glad Cassidy was able to help you quickly and efficiently with your policy changes. We know your time is valuable, and it's great to hear she made the process so smooth. Thanks for choosing us! - Doug Steiner"
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Beverly Kennedy

April 23, 2025

5  out of  5
rating by Beverly Kennedy
"The best company to protect your 🚗 and safety I give them a 10 😀👍"
We responded:
"Hello Beverly. Wow, thank you for the 10 out of 10! 😊 We're so glad you feel confident and protected with us. Your support truly means a lot!" - Doug Steiner "
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Litzy Cruz

April 22, 2025

5  out of  5
rating by Litzy Cruz
"Carolina was very helpful in getting me quoted for my truck, and for life insurance. I would highly recommend her. Very understanding and exceptional service."
We responded:
"Hello Litzy, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Carolina, we will pass along your kind words to her! We look forward to continuing to support your insurance needs and thank you for the recommendation we greatly appreciate it. -Thank you, Doug Steiner"
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Richard Siminski

April 21, 2025

5  out of  5
rating by Richard Siminski
"Cassidy is the best...100 percent"
We responded:
"Thanks Richard, Cassidy enjoyed helping you with your trailer policy, should you need further assistance with your household insurance needs, such as home, auto, and life, please let us know. Here to help!"