Carolina was very patient, understanding, and knowledgeable. I was calling to place a complaint so I was already irritated from the start but she handled my call very professionally, had the right tone, and ended up solving several issues for me. So you hired the right person. Thank you Carolina y que Dios te bendiga! 💖

Carolina was very helpful and attentive. Thank you for all the help switching over my policy!

I spoke to Robert regarding my new renewal policy that I’ve been having issues for a month now and he was very helpful. He made sure to look into everything and heard my frustration regarding the issue and he was very attentive to my needs. He got back to me with the correct information and went ahead and proceeded my new payment and let me know that my new policy was all set and that my payment going forward were correct. Thank you Robert for all your help today I’m glad I got that finally figured out.

Thank you Statefarm- especially Stephanie For answering my call on a Saturday morning and breaking down my insurance premiums for me. I truly appreciate the time you spent to go through each section and help me pick what’s best for me. Thanks for being incredibly attentive, kind and understanding. Lucky to be working with you!

Professional, friendly and competent